ISLAMABAD: Customers are advised to be careful while buying mobile phones from the market by the Pakistan Telecommunication Authority (PTA).
The PTA advised the public to exercise caution when handling cloned or duplicate mobile devices in a statement that was circulated on social media.
The authorities emphasized that customers should always buy phones from reputable retailers and make sure an active warranty covers the gadgets.
Furthermore, the PTA advised consumers to choose boxed phones, to make sure the phone’s IMEI number matches the one on the box, and to confirm the PTA stamp on the box.
It is recommended that customers utilize the DVS app, SMS their IMEI number to 8484, or visit the website https://dirbs.pta.gov.pk to validate their devices.
The PTA issued a warning about investing in expensive devices that are being sold for exceptionally low prices or without a warranty.
Customers were urged to make sure they purchase mobile devices that are packaged, get in touch with the seller, and report any problems to the Federal Investigation Agency (FIA) if they become the target of fraud.
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