KARACHI, JAN 02 (APP/DNA): The First Lady Samina Arif Alvi, Tuesday, stressed the need for effective implementation of Zainab Alert Act, an integrated single helpline, and close coordination among all the relevant organizations and stakeholders for speedy recovery of missing children.
The first lady, during a visit of Roshni Helpline- a non governmental organization working for recovery of missing children- emphasized that a universal helpline for receiving public complaints and joint and coordinated efforts through a single plateform would result into more effective and timely outcomes.
There were several organizations both in public as well as private sector working separately to provide relief to citizens and they have different helplines to receive grievances, she noted adding that however it might confuse the aggrieved citizens about who should be contacted with in a certain situation.
Begum Alvi suggested that there should be a single and integrated helpline to receive the pubic complaints and calls for emergency assistance and all the organizations working in different domains should work under one umbrella so that citizens could access the helpline easily and the matter could be referred to the most relevant organization for prompt and effective action.
Founder of Roshni Helpline Muhammad Ali and other board members briefed the First Lady about vision, performance and initiatives of the organization for protection of children particularly recovery of missing children.
They informed that Roshni Helpline has close coordination with ministry of Human Rights, Sindh Police, provincial child protection agencies, Pakistan Railways, Council of Islamic Ideology and many other government and non-governmental organizations.
They informed that Roshni Helpline served more than 20,000 families and assisted in the recovery of over 9000 missing children since its inception while several steps were taken to enhance the awareness and outreach.
Begum Samina Arif Alvi appreciated Roshni Helpline for its endeavor and services for the recovery of missing children.
Later, Roshni team presented a souvenir shield and its performance report to the First Lady.