ISLAMABAD, /DNA/ – Today, OGRA Public hearing was attended by more then 250 people, Senior Management of SNGPL, domestic, commercial, industrial and business community. They have raised issues of inadequate gas pressure, fault volume, pressure factor, excessive billing, meter connections, meter tempering, new gas connections and installations of gas pipe lines. Also the matters relating to CNG industry, contractual load and misbehaviour of SNGPL officials etc. From the team of OGRA, Mr. Member Gas Muhammad Arif, Mr. Imran Ghaznavi, Senior Executive Director (Corporate & Media Affairs), Mr. Shahzad Iqbal, Senior Executive Director (Consumers Affairs Division), Ms. Misbah Yaqub, Senior Executive Director (Gas), Dr. Abdul Basit Qureshi (Registrar) and Mr. Abdul Rab Khan, Joint Executive Director (Complaints- Peshawar Region) attended that public hearing. The Member Gas took cognizance of the matter and directed SNGPL to take immediate actions and report to OGRA. The Authority also assured the complainants that their genuine issues are addressed and SNGPL will be directed to take remedial measures within 30 days after scrutinizing the same by a committee within 30 days. It is worth mentioning that more than 60 complaints and written applications were submitted with the OGRA Officers. The President of Sarhad Chambers of Commerce and Industry Mr. Hasnain Khurshid Ahmed and the general public appreciated OGRA and said that this exercise is most beneficial to resolve the problems of common natural gas consumers with speedy resolution of matters. It also brought in front the accountability of gas utility company before public and positive image building of OGRA being oil and gas regulator of the sector.
